Jatwan believes gaming should be a source of fun — not stress or anxiety. We want every member to play with a clear head and a clear conscience. This page has everything you need to know about responsible gaming.
Six dedicated features at jatwan to keep your gaming experience healthy and in control
Decide how much you want to deposit each day, week, or month. Limits take effect immediately once set.
Set a time limit for each gaming session. Once the time is up, jatwan will remind you to take a break.
Need a few days away? Set a cooling-off period of 24 hours to 30 days. You won't be able to log in to your account during this time.
For a longer break, self-exclude for 6 months to 5 years. Your account will be completely inactive for the entire duration.
Set a maximum amount per bet. This significantly reduces the risk of a sudden large loss.
If you're feeling concerned about your gaming, our Bangla-speaking support team is always here. Reach out easily via live chat.
Online gaming is growing fast in Bangladesh. So too is the number of people who go beyond treating it as entertainment, spending excessive time and money in the process. jatwan is committed to ensuring its members never find themselves in that situation.
Responsible gaming means knowing your limits — how long to play, how much to spend, and when to stop. jatwan gives you all the tools to make those decisions and stick to them.
Please note: Gaming is entertainment — not a source of income. If you ever feel like gaming is getting out of your control, contact jatwan support right away.
There are some clear signs that show whether you're gaming responsibly. Check in with yourself — are you keeping to these?
There are situations where gaming can become a problem. If any of the points below apply to you, don't wait — get help now.
Feel restless or irritable without gaming
Hiding gaming from family or friends
Neglecting important responsibilities to play games
Feeling the urge to chase losses
Affecting sleep, eating, or relationships
Continuing to game by taking on debt or borrowing money
If you notice any of these signs in yourself, there's no shame in it — asking for help takes courage. jatwan's support team is always ready to assist you with complete confidentiality.
Did I stay within the budget I set last week?
Is gaming cutting into time with family or time at work?
Am I feeling the urge to keep betting after a loss?
Feeling a little restless without gaming?
Am I hiding my gaming from others?
If you answered "Yes" to one or more of these questions, please reach out to our support team.
Maximum daily deposit
Total Deposits Over 7 Days
Total Monthly Deposits
Session time limit
Setting limits at jatwan is quick and straightforward. Just follow the steps below.
Log in to your jatwan account and go to account settings.
Look for the "Responsible Gaming" option in your account settings.
Deposit, betting, or session time — set whichever limit you need.
Save your limit. Deposit limits take effect immediately. To increase a limit, a 24-hour waiting period applies.
Limit Reduce takes effect immediately. However, increasing a limit Increase Takes effect after a 24-hour delay — this is in place to protect you.
Sometimes you just need a longer break. Self-exclusion gives you that option.
Self-exclusion means voluntarily pausing your gaming activity on jatwan for a set period. During this time, you will not be able to log in to your account, place any bets, or receive promotional emails.
Self-exclusion cannot be reversed once it is active. Please make this decision carefully — it is there for your benefit.
We want you to have a safe and enjoyable gaming experience. Start in a secure environment today.
18+ only. Please gamble responsibly.